HOMEOWNERS have voted Shane Howells Ltd best in the region for customer satisfaction for a sixth year in a row.

In a survey of more than 15,000 homeowners nationwide, the Ledbury business, based in Bye Street, gained the highest score in Western England.

The survey was carried out by Network VEKA, the standards and guarantees body, which polled the views of every single customer of more than 140 member companies across the UK.

Mr Howells received his trophy from snooker legend Steve Davis at the organisation’s AGM, in Stratford-upon-Avon on Saturday March 21.

Mr Howells said: “We are really proud to have won yet again, especially when the results are taken directly from the opinions of our customers and six wins in a row must mean they like what we are doing. We’re very grateful for all their votes and will do our very best to live up to their expectations in the future.”

The annual survey is based on questionnaire responses from homeowners after the installation of windows, doors, conservatories or similar home improvements. Network VEKA was established in 1996 to help quality local home improvement companies to prove their high standards.

Steve Davis has actually worked with Network VEKA for many years, helping member companies to promote strict professional standards to their customers.